Shipping & Returns
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SHIPPING AND DISTRIBUTION
FREE SHIPPING ON ALL BEYOND BIOLOGY PRODUCT ORDERS OVER $500.00!
ORDERS UNDER $500.00 Please add $10.00 for shipping. All orders are shipped USPS Priority mail.
All orders are prepaid with a credit card. MasterCard, VISA, American Express, Discover and PayPal all are welcome.
AUTOMATIC E-MAIL ORDER CONFIRMATION
Should you choose to provide us with your e-mail address, you will receive automatic order acknowledgements and shipment notifications with tracking numbers via e-mail.
All prices shown in the catalog are suggested retail prices. Call for details on store or healthcare professional and quantity discounts. All prices, sizes and formulations are subject to change without prior notification. 888-908-0804 or 561-839-9420
Due to FDA cGMP’s Final Rule (21 CFR 111), Beyond Biology’s Return Policy has been updated to ensure compliance as detailed below:
In keeping with our quality commitment, our return policy requires that the customer notify Beyond Biology and request a return within 30 days of receipt of the product. Upon approval, returns must be shipped to our facility within 48-72 hours. All returns are subject cost of return shipping.
We do hope that you have enjoyed your shopping experience and we sincerely appreciate your business with Beyond Biology Nutrition Store. In order to keep our prices consistently competitive, we find it necessary to implement the following guidelines for returning merchandise.
Currently, we can only accept returns within the 30-day return period. This return period begins on the date you receive your order. We cannot accept order cancellations via email. You must call to receive your refund.
For general returns within the 30 day return period:
1. Contact our Customer Service department Toll-Free at (888) 908-0804. Should you call outside of normal business hours 9 am – 5pm EST, please leave a detailed message regarding the return including your name, telephone number and order number.
2. Only unopened bottles will be refunded.
3. Upon receipt of the returned merchandise, we will inspect the item and begin the refund process. The amount refunded is calculated using the original purchase price of the item and tax (if applicable). Shipping will not be refunded; Return shipping is the responsibility of the customer.
Please note, these policies are in place so that we can offer you the highest quality product at competitive prices. We understand you may have additional questions. Prior to your purchase, feel free to call and speak with one of our knowledgeable customer service representatives about our product. This will help eliminate unnecessary returns and fees. This should ensure that, as our valued customer you will receive the proper information before you order.
The FDA has not evaluated any structure-function statements concerning Beyond Biology products. These products are not intended to diagnose, treat, cure, or prevent any disease.